Support & Inquiries
Reach our technical support team, report bugs, request features, or discuss commercial publishing partnerships.
Official Contact Channels
We provide direct support for all verified purchasers of our Fab marketplace assets and studio partners.
Primary Inquiries & Support Email
Support Request Guidelines
To help us resolve technical questions quickly, please include the following details in your email:
- Product Name: The exact asset pack or package name from Fab.
- Engine Version: e.g., Unreal Engine 5.3, 5.4, 5.5, or Unity 2022/2023 LTS.
- Render Pipeline: Lumen + Nanite (Default), Forward+, Deferred, URP, or HDRP.
- Issue Description: Steps to reproduce, screenshot or video recording if applicable.
Custom Enterprise & Studio Inquiries
If your studio requires custom 3D environment development, bespoke shader authoring, or exclusive commercial licensing arrangements, feel free to pitch your project via our contact email.